Allocation Cancellation, Return, & Restocking Fee

States the policy on canceling, returning, or having an order restocked.

Please note that the State Distribution Centers will now charge a restocking fee if the recipient agency cancels their U.S. Department of Agriculture (USDA) Foods order after the order has been staged in the warehouse for delivery. This restocking fee will be 50 percent of the original shipping and handling charges. If the recipient agency cancels their USDA Foods order after the order has been placed on the truck for delivery, the restocking fee will be equal to the full shipping and handling charges on that order.

To avoid the above restocking fees, please use the delivery restrictions field at the bottom of your Child Nutrition and Information Payment System order form to indicate which dates your agency will be closed or cannot accept a delivery. If your agency encounters an unforeseen emergency, contact the Food Distribution Program at 916-324-0162 for the Sacramento Warehouse and 909-596-7777 for the Pomona Warehouse as soon as possible to make alternate arrangements for your delivery.

Questions: Food Distribution Program | 916-324-7132

Last Reviewed: Thursday, April 03, 2025

This institution is an equal opportunity provider.
Esta institución es un proveedor que ofrece igualdad de oportunidades.

Trending in Nutrition

Recently Posted in Nutrition

Input Request on CA Universal Meals Implementation (added 16-Mar-2026)
The California Department of Education, in partnership with the Nutrition Policy Institute, is conducting a voluntary statewide survey to continue to assess the implementation of California Universal Meals; this survey is in follow up to the survey c
Updated Sample FSMC RFP and Contract in CNIPS (added 13-Mar-2026)
An updated Sample Food Service Management Company Request for Proposals and Model Fixed-price Contract document is now available. Updates include revised Buy American and California Agricultural Preference requirements and clarified responsibilities.
2026 SUN Bucks Data Submission (added 13-Mar-2026)
Information on 2026 SUN Bucks data submission.
CEP Application Information (added 12-Mar-2026)
This listserv provides information on applying for the CEP.
Interagency Agreements in School Food Service (added 12-Mar-2026)
This management bulletin provides guidance on interagency agreement requirements when administering the School Nutrition Programs (SNP) at unaffiliated schools.

Tuesdays @ 2 School Nutrition Town Hall (added 12-Mar-2026)
School Nutrition Town Hall webinar for School Nutrition Program Operators and Food Service Directors.
Summer Food Service Program Annual Updates (added 12-Mar-2026)
The California Department of Education (CDE) Nutrition Services Division (NSD) is pleased to announce that the SFSP 2026 Program Year is now open.
Reimbursement for Off-Site Meal Consumption (added 02-Mar-2026)
SNP-06-2026 provides guidance on serving NSLP and SBP meals for off-site consumption.
Honoring Cultural Preferences in School Nutrition (added 02-Mar-2026)
This webinar highlights best practices for incorporating student cultural food preferences honoring Black voice and other cultures, in menu offerings, strengthen student trust and engagement, and support equity in school meal participation.
State Meal Mandate (added 02-Mar-2026)
SNP-05-2026 addresses the requirements for LEAs to serve and claim NSLP and SBP meals for both state and federal reimbursement.