NSD Customer Service

How can we help? Share your experience with the Nutrition Services Division (NSD) by completing the NSD Customer Service Survey.

Your experience with NSD and input is important to us. The NSD will use this feedback to improve our support and communication of information to Child Nutrition Program Operators. Our goal is to help you successfully provide nutritious meals to the children and adults throughout California programs. This survey can be taken at any time.

NSD Customer Service Survey

Questions: Nutrition Services Division | 800-952-5609

Last Reviewed: Tuesday, June 11, 2024

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Tri-Union Seafoods Issues recall of select tuna cans due to clostridium botulinum risk.
2025 SFSP Reimbursement Rates (added 11-Feb-2025)
The Summer Food Service Program (SFSP) 2025 reimbursement rates are now available.
2025–26 CNP Reimbursement Rates (added 10-Feb-2025)
Child Nutrition Program (CNP) meal reimbursement rates.
Non-Congregate Meal Service in Rural Areas: Q&A #3 (added 10-Feb-2025)
The USDA issued a policy memorandum Non-Congregate Meal Service in Rural Areas: Questions and Answers #3, which provides further clarification on rural non-congregate requirements.
Fees for Electronic Payment Services in the School (added 31-Jan-2025)
The memorandum clarifies policy related to fees associated with electronic (online) payments and ensures students determined eligible for free or reduced-price meal benefits receive the benefits.

Webinars: Scratch Cooking & Reducing Sodium (added 30-Jan-2025)
The CICN hosts a live webinar addressing How to Transition to Scratch Cooking in Schools - First Steps. The USDA Meal Talk Webinar to share strategies to reduce sodium and engage students in menu planning.
SY 2025–26 USDA Foods Available List and Pricing (added 29-Jan-2025)
This report provides an estimated price per pound, per case, and per truck for all USDA Foods items available in school year (SY) 2025-26.
Waiver for Non-congregate Meals During Ramadan (added 14-Jan-2025)
The Waiver for Non-congregate Meals During Ramadan allows approved school food authorities to offer non-congregate meals to students fasting during Ramadan.
Buy American Provision (added 10-Jan-2025)
The Buy American provision is a procurement standard that SFAs must comply with when purchasing food products served in School Nutrition Programs (SNP). SFAs are required to purchase domestic commodities or products to the maximum extent practicable.
NSLP Equipment Assistance Grant: Allowable Costs (added 10-Jan-2025)
The USDA issued Policy Memo SP 06-2025: National School Lunch Program (NSLP) Equipment Assistance Grants (EAG): Installation Expenditures which provides guidance on costs related to installing and using new equipment purchased with EAG funds.