FDP: USDA Food Complaints

The Food Distribution Program (FDP) U.S. Department of Agriculture (USDA) Foods Complaints online training.

Course Description

Learn when, why, and how to file a USDA Foods complaint and what to do if you have a complaint related to Department of Defense produce or USDA Foods processed end products. The training also provides an overview of California’s USDA Foods recall process.

Course Number: 365
Course Length: 27 minutes
Certificate: No
Target Audience: Food Service Director and Staff
Mandatory: No
Cost: Free
Date Recorded: May 2017

Online Course

Referenced Resources

The following resources are referred to throughout this online course:

The California Department of Education (CDE) Child Nutrition Information and Payment System (CNIPS) web page
USDA Food Complaint Form and Instructions (PDF)
CDE Food Hold and Recall Resources web page

Crediting

Crediting: 0.25 hour
Key Area: Operations (2000)
- Training Topic: Receiving and Storage (2500)
  - Learning Objective: Understanding hold and recall procedures (2530)

For more information on crediting, access the USDA web document Professional Standards Learning Objectives (PDF).

Additional Information

For more information on USDA Foods, visit the CDE Food Distribution web page.

Contact Us

For questions regarding the course content, contact Food Distribution Program by email at FoodDistribution@cde.ca.gov.

Questions: Food Distribution | FoodDistribution@cde.ca.gov

Last Reviewed: Tuesday, July 09, 2024

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